Webmail & Inbound Emails

Webmail & IMAP services are back to normal.

If you continue to have problems, or wish to speak to a member of our team directly about this incident, please call us on 01243 913 913 or email us on support@toolkit.uk.

Thank you & we’re sorry again for any inconvenience this down time had for you and your business.

Normal services should now be resumed across IMAP & Webmail connections.

If problems persist, please contact our support team on 01243 913 913 or via support@toolkit.uk.

We’ll continue to monitor the service and update this page if required.

Further tests show IMAP email access is the most reliable.

We recommend all users access their inboxes through Thunderbird, Outlook, Mac Mail or any other IMAP email client.

See our set up guides here:
https://www.toolkitsupport.uk/setup-emails-OX

Open X-Change engineers are on the case and will update us as soon as a fix has been put in place.

Please remain subscribed to this page for more information as and when we have it.

We’re incredibly sorry for any inconvenience this causes.

Please call our offices if you need any help setting up your emails on your mail client software.

We’re currently investigating issues with Toolkit Webmail & Email IMAP connections.

More information to follow, for now, please be aware there may be some intermittent problems with using your email services.

We’ll update this notice as soon as we know more.